Giant Carpet One Floor & Home

We were on a tight deadline to change our carpet to wood . Scott and his crew worked hard to help us bring my husband home from the hospital to a safe and inviting home. excellent product and excellent service.

Had the absolute best experience working with Britton. He made the whole process absolutely seamless. We recarpeted a majority of our house, and even after throwing him curveballs he was so quick to respond and adjust! Would recommend to anybody looking to recarpet! They also gave me a way cheaper quote than Home Depot or Lowe’s.

I can't not say enough good things about Carpet One! From start to finish, the entire experience was seamless. They were incredibly easy to work with- no issues at all. They went above and beyond to get me an amazing carpet, even including upgrades where they could, without me having to ask. The install happened exactly when they said it would, and the team was prompt, professional, and efficient. Every single person I dealt with was respectful, honest, and kind. Since the install, I've had several people compliment my carpet- it looks and feels fantastic. This company not only delivers great products but backs it up with outstanding service and care. They've earned a customer for life. Highly recommend!

I would never hire them again. they did my downstairs. the dug into the drywall taking off the baseboards, ruined the new paint. slapped the baseboards back up sloppy. they told me, "why wouldn't you just replace them." just found out the "glued" my stairs with silicone. 2 years later we had to have them all the staies fixed. I just had the upstairs done by a different company and the difference was amazing. they didn't ruin anything. baseboards went back up like a dream.

UPDATE: Scott reached out correct my initial problem and sent another contractor out to fix our closet. I was impressed with his dedication to getting the job done right. We are happy with our carpet and now happy with our closet, despite the initial frustrations. Thanks for going out of your way to correct the job and provide great customer service. We would choose Carpet Giant again in the future. _____________________________ Scott was the sales manager and very polite to help me pick out new carpet and gave us a nice padding upgrade after we had our basement flooded. We decided to use vinyl in our closet (an area that had been previously carpet). When purchasing, I expressed a concern that it would disrupt our sliding closet doors as there would be a height difference. Scott reassur