Gibson Plumbing Co

I called Gibson yesterday morning for a water heater thermostat issue and they were able to dispatch someone quickly. Daniel called and provided his estimated time of arrival. He was able to get the thermostat working again. We decided to replace part since it hadn't been working consistently for awhile. Daniel returned later with new part and replaced but unfortunately that one did not work. He reinstalled the old one but could not get that one to work again. Ultimately we went with installing a new water heater which Daniel was able to install that same day! He was very professional and responsive to our need. We will definitely call them again if needed in the future.

This would have been a 0 but 3rd time is a charm. My water pressure in my entire house was very low. First day supposedly they adjusted it outside without coming in or contacting me to make sure the pressure was good and it was exactly the same. Second day a different guy comes again he says he doesn’t have to come in he was going to dig outside and adjust pressure from outside I asked him are you coming in to check once you do that he said no. I asked him to let me know before he left he didn’t he just took off and again still low pressure. Third time I call and my hats off to Antonia who I spoke with all three times in the warranty department she was very nice professional and she got me a master plumber Nick to come out. Thank you Jesus! Nick is absolutely a master! He took his time he

Hi - I wanted to share my experience with Gibson Plumbing and specifically 2 of their plumbers. I had a water heater issue and both Moses and Daniel were quick to respond to the call. They kept me informed with their schedule from morning until the scheduled appointment to ensure a timely service call. When they arrived they were very friendly, professional, knowledgeable and detailed with their solution. They not only gave me a recommendation but they also gave me some options that were cost effective as well. I will continue to call Gibson Plumbing and ask for Daniel and Moses.

Just had an amazing experience with Gibson Plumbing. Was having issues with our hot water. Daniel was our tech who came out to diagnose an issue with our hot water heater. Wasn’t long until he fixed the problem as well as provided tips on how to maintain our water heater. We ended up also getting the system flushed which revealed really dirty water. I am happy that we went with this company and furthermore, that Daniel was so professional, kind and knowledgeable. Would recommend this company any day! Thank you Gibson!

Daniel the plumber came out to help us with PRV issues and did a great job! He was friendly, courteous and took his time explaining everything. His work looks perfect and we’ll be using Gibson again for sure because of Daniel! Highly recommend.