Gladiator Rooter and Plumbing

Bathroom sink was badly clogged! Needed this issue resolved quickly. I called gladiator around 5 pm. Tech showed up at 7:30 pm & fixed my clogged sink! Really like how fast they were able to show up. Tech was very friendly, detailed as well.

Had a leaky water valve below out bathroom sink. I called Gladiator on a Saturday afternoon before Christmas. Gladiator was able to send out a top shelf plumber, Jorge! within 90 minutes Jorge quickly fixed the leak and explained what he did and the steps I missed in my home repair attempt. I ve added them to my home my home repair contracts.

My landlord contacted Gladiator Plumbing to fix a bathroom sink leak. They came by a total of 3 times. They installed a new faucet to hopefully take care of the leak. After it was installed I saw it was still leaking shortly after he left. I contacted the installer to tell him it was still leaking. he came by again and said don’t put water on top of the bathroom faucet. He seemed annoyed to come back. I’m confused because it is impossible to avoid water on or around the faucet (handles or base). The installer said he couldn’t help me and that it was user error. What????? He recorded a video to send to the landlord showing it wasn’t leaking. He said I probably need a more expensive faucet that won’t leak. He said something that costs $500. I said I don’t need an expensive faucet nor do I k

They quoted me $200 for a toilet install then charged me $450 after installation claiming San Mateo is more expensive and it was a non-standard toilet (seemed normal to me). The guys did decent work installing the toilet, but the floor was scratched. If they just quoted a price and charged the same price, I’d feel better, but I feel like it’s just bait and switch. Buyer beware.

Call them for our water heater that stopped working and started flooding the garage and they came out in the middle of the night to help us resolve the issue and replace the water heater in the morning and it was a very smooth interaction and I appreciate their professionalism and I think you should call them anytime you have any issues because they are awesome