Good Tidings Plumbing Heating Cooling

I highly recommend this company for any plumbing needs! Every team member I interacted with was exceptionally skilled and remarkably courteous from the technicians that come to the home to the staff over the phones. What sets them apart from other companies I've previously engaged with are the thoughtful details. Prior to arrival, they send a brief profile of the technician, including their interests and a photo, which adds a personal touch to the service. Additionally, the technician brings a Good Tidings mat to ensure they don’t track dirt into your home, demonstrating their respect for your space. Their professionalism and attention to detail make them an excellent choice.

Ive been working with Good tidings for years! The team from the receptionist that answers your call to the field technicians that visit your home are 100% professional and helpful. They are always upfront and honest about the work and do try to work with you to get the best options and results for your HVAC cooling or heating issue. Solid team and company. Thanks again for all the help and quick work.

I reported a non functioning steam boiler at 6:15PM on a Saturday night. They responded quickly and the heat was back on by 8:30PM. Nick was a pleasure to deal with, and he did an excellent job. With night time temperatures near zero for the next week or more, we are thankful for the excellent service. I have used Good Tidings at least 10 times over the last 3 years and they never let me down. They service both my 100+ year old houses.

I previously had great service/repair work experiences with them, fast forward to now. I recently called to have service done for my tub/shower, the cartridge in the valve needed replacement. When I called, it was during a wave of severe cold temperatures. I was told that they needed to prioritize work, which I fully understood. I was advised that they would try to fit me in the schedule. Weeks have gone by, no calls, no updates, nothing. I guess they are too busy chasing higher cost repair work and can’t be bothered. Very disappointing customer service.

Good Tidings Plumbing did a great job and I’m really thankful for their service. They showed up on time, explained what was going on without overcomplicating it, and got the job done efficiently. Nothing felt rushed or pushy, which I really appreciated. You can tell they care about doing honest work and helping their customers. Definitely a company I’d call again and recommend to others.