Groutsmith Jacksonville

I spent $900 in November 2024 to have the grout in several rooms of my home professionally sealed. I’ve followed their care instructions exactly—using their Gold formula for regular cleanings and their Green formula every six months for deeper cleanings. Right from the start, I noticed spots where the sealant was flaking off, exposing the dark, dirty grout underneath. When I called, the staff was always polite and quick to offer touch-ups, which I appreciated at first. But as the months went on, more and more areas started peeling, and it became clear this wasn’t an isolated issue. Every time I look closely at the floors, I find new areas where the sealant has failed. At this point, I’m honestly not sure if the problem is that the grout wasn’t properly cleaned before sealing or if the pr

I am extremely satisfied with Groutsmith in Jacksonville, FL!! Robert and Marcus were outstanding! They were efficient and thorough. They even repaired the damage that the other company created. I am thrilled! These two make a great team and I will be recommending Groutsmith to all of my friends and family.

We had our tiles cleaned and grouted. When it dried, they left spots on the tiles with shoe marks. We don’t use shoes in the house. We told them about it but were told to buy their cleaner to remove them. They didn’t give us a resolution. We gave them a chance to correct it but they didnt.

Neil was outstanding. He provided pictures of previous work and guided us through the entire process. Great quality and excellent value. Johnny and Seth did a great job sealing and coloring our grout. They were very professional and polite—much attention to detail. They kept us informed as the work progressed and gave us advice on maintenance. The grout treatment gave the tile floor a much richer appearance. We have since recommended Groutsmith to our neighbors and one has already engaged your services.

Groutsmith is awesome and we couldn’t recommend them any more! Everyone we dealt with was very friendly and professional. Great price for all the work they do. Quentin came to clean our grout and also fixed some spots for us. He did an amazing job and our floors look brand new again!