Guardian Pest Solutions, Inc.

Very disappointed about this company. Schedule a service for Bee service on one day, we agreed to the a time gap between 10 am to 2 pm. Our service technician did not show up or even call saying they will not be there in the time we agreed to. At 2:28 that day I had the office call me saying they would have to reschedule because it had rained out. First they had not mentioned anything to me prior to this about if it rains out that they could not do the service. Second, the technician should have reached out saying they were going to be late or we need to reschedule, they did not. So I reschedule for the next day time gap between 8 am and 12 pm. Wake up early for me cause I work afternoons and wait until 1210 pm, and nothing again. No call from the technician or the office. I called at that

In 2013 we called them to bring bed bug sniffing dogs to our home as we feared we had picked them up on vacation. We did not, thankfully. They said we had to pay in advance, which we did, in cash to the lady that brought the dogs. We were given a receipt. In 2017 they reached out to us to tell us that we still owed them. I reminded them that we had to prepay before they would even bring the dogs into the home. There would be NO WAY we would still owe them. At that time the cost was more than we could really afford and it made an impact in our finaces. After 4 years I did not keep the receipt. They were going to send this collections or I wouldn't have repaid. Every year I am reminded of how crooked this company is because I posted about it on Facebook. I used to send them a yearly reminder

I work for a company that used Guardians services. In 2019 we set up an auto payment system for these services, I called to end the services with them in 2022. I got a call back saying that no payments had gone through since we set up auto payment in 2019 from a mistake made on their end. They then proceeded to tell me that they were doing us a favor by letting us know instead of sending our debt to collections. When it was a mistake on their end. They also stated that they needed the money to pay their staff for the services when obviously the staff was paid in the last 2 years. I tried to speak to the manager of the office but they declined to speak with me about the issue. I was tossed around to multiple different employees that all told me different things. One said I need to remember

I found someone that treated me more professionally but they still haven't gotten rid of the wasps and they won't come back and make another application. The powder they use isn't working and I can buy it at Walmart. I just paid the bill because they threatened to send it to collections which would hurt my credit. I finally got rid of the wasps myself with a different spray product. All they had to do is come out for 5 more min and spray one more time. I would never use this company again! I canceled my payment and now they are threatening to send it to collections which will ding my credit which is perfect. They said that I signed a contract that read they would come out twice. That is absolutely untrue. I have the contract. It reads these exact words. (Extra service requests pertaining t

I couldn't agree more with the other reviewers of Guardian Pest in Duluth. I do not know what happened to this company. Guardian used to be excellent. We had been using them since 1998 - yes that long - but we saw a serious decline in their services over the past several years. ISSUES: 1. During COVID, we moved into the house Guardian was "supposedly" servicing. I say supposedly, because the service man showed up and left in 5 mins; I am not kidding. I immediately got on the phone with Guardian and asked what the heck? The serviceman clearly thought no one was home, as usual. He did come back and went through his routine, SAYING he was filling the bait boxes, but he wasn't. They hadn't been inside the house, nor up in the attic like they were supposed to, in years. No wonder there was inc