Guinco Service Appliance Repair

When I moved into my new home about a year ago, the builder gave me a Whirlpool washer as a move-in gift. Unfortunately, not long after using it, the washer started making a loud noise. I contacted Whirlpool under the manufacturer warranty, and a third-party repair company, Guinco, was assigned. The technician was very polite and professional, but after the first repair and part replacement, the noise returned. They replaced another part, and instead of fixing the problem, the situation became much worse. Water began leaking from the bottom of the washer in my second-floor laundry room. This caused water to leak through the ceiling, soaking the drywall on the first floor and even triggering the smoke detector. It was a very stressful and frightening situation. A plumber had to come and c

I had a great experience with the technician who came to repair my washer today. Curtis was professional, knowledgeable, and very friendly. He explained everything clearly and made sure I understood the issue and solution. It’s rare to see such strong communication skills paired with a warm attitude. I truly appreciate the excellent service and would highly recommend this company.

After our home warranty company sent out techs from a different appliance repair company and we experienced the worst service possible, we then turned to Guinco, who sent out technician Roger. Roger did absolutely everything possible to repair our oven. He was thorough, professional, and clearly committed to finding a solution. He carefully diagnosed the issue, replaced multiple parts, tested numerous components, and even called the JennAir tech line multiple times to troubleshoot before determining the oven was unfortunately not repairable. Even though it couldn’t be fixed, we truly appreciated his persistence, honesty, and considerate character. When Roger said it was beyond repair, we knew he had exhausted every possibility. We would not hesitate to request him again for any future re

We had a great experience with Guinco Appliance Service. Roger came out to fix our JennAir refrigerator and was very professional, punctual, and knowledgeable. He quickly diagnosed the issue, explained the problem clearly, and completed the repair efficiently. Overall, solid service and a reliable technician. I would definitely recommend Guinco Appliance Service and would use them again if needed.

I just wanted to brag on your tech, Chris. We went through our warranty company to have our KitchenAid stove, looked at because one of the elements wasn’t working correctly. He was so thorough and did an amazing job diagnosing, and ultimately fixing, the problem. He was very professional, personable, and just an all-around nice guy. If we ever need service on our KitchenAid appliances again, we will definitely use your company.