Hamilton Plumbing, Heating, A/C, & Rooter

From the Management to the techs this was a great experience, Matt and Colton could not have been more helpful. Had another company come out and they tried to upsell me and tell me that my system was completely shot, Colton came in diagnosed the problem and not one time try to sell me something that wasn't needed. He did a great job and got is up and running.

Let's just set the scene.. Don't TLDR me yet folks. Your A/C unit quits working and to be honest you don't know what you don't know about the system. You do the smart thing and attempt to research some, but most of the research is based on what you know and it leads you down multiple holes on the internet that don't exactly tell you what all needs to be done to get your A/C working again. You make some calls to companies recommended by your internet searches. The first company shows up. The individual is nice and professional in appearance, but doesn't really hit home with the pricing. You later find out that all the details you were told during this visit are important, but that there were many details missing that you never thought about. These people are supposed to be the experts, but

Spoke to a gentleman the night before about getting service done. The time of the appointment they called and said I'm outside of the service area. Wasted a day. How they wouldn't know that setting up the service call i will never know. Do not recommend.

We got a special promotion at Lowe's for a $29 tune up and inspection. The guy who came out from Hamilton, named Derek, was very kind and informative. He was very respectful in our home and did a wonderful job. He replaced our filter and checked our furnace and AC unit, he gave us information about amperage, wiring, and parts on the unit that will be needing repair soon. He was able to tell us how old our systems were (which is great since we bought our home 4 years ago and dont know much about what the previous owners did) and good estimates on their life span. Based on his professionalism I would happily call Hamilton company for my future needs. Hes a wonderful employee and when we need service I'll be happy to call him!

Appointment was 12-4. Technician or the dispatch never called or showed up for appointment. I called company, they stated Technician vehicle broke and I need to call and reschedule.