Hansen Plumbpros

Alex was great! He was professional, knowledgeable and diligent in obtaining an estimate for repairs that was reasonable. I will post a follow-up remark when the replacement of my air-conditioning compressor is completed.

Hansen SuperTech AC installers were absolutely fantastic and I would recommend Hansen Super Techs for AC installation. And more importantly they are customer focused in making sure the job is done RIGHT and stand by their work. Blessings Always

The install of the new ac unit inside and out took 4-5 hours and they cleaned up after themselves (great). The duct work replacement was completed with a different team and that took all of 6 hours a couple days later. This duct work is larger than what i had in my attic prior. They also cleaned up after themselves inside and out. My old (40 yo) system would come on in the morning and stay on until well after midnight. This new system comes on cools and goes off reducing my daily bill to less than half. The only complaint we have is the system is loud. Otherwise i am very satisfied up to now 2 weeks later.

Tech was polite and was done in a timely manor. Was told they would be there at noon didn’t show up until about 2:30pm because dispatch kept putting him on a new job after new job before getting to me. Original appointment was a morning but didn’t get a call until he was already heading to my house I would have been there if I had a proper heads up. I cleared my work appointments for noon then had to clear more due to the 2 and a half hours of waiting.

This was our first experience with Hansen and they knocked it out of the park. We came home to water in our laundry room in the late afternoon. They were here within an hour! James was thorough and professional. He kept us informed every step of the way. He was very knowledgeable and made sure the water heater was the actual problem. He got it replaced and working the same night. Definitely recommend!!