Hardware Designs

My experience at Hardware Designs has been phenomenal. Bisette was extremely helpful in finding the exact fixtures we needed and was just wonderful during the whole process. They have an incredible selection of products as well. I do believe the store is busy and it is better to make an appointment (versus walk-in) - but just a guess.

Don’t bother coming to this store , I spent 15 minutes walking around begging store employees to assist me . Unfortuantely they have better things to do like sit in an office and laugh together. Not sure if we were discriminated against because we are a younger couple . If you don’t feel like begging someone to come assist you . This isn’t the place to go .

Gorgeous merchandise. Very friendly, helpful staff. I bought many complicated items there to renovate two bathrooms. I needed extra help with a shower head that was defective. Also I needed the glass shelves for my medicine cabinet replaced when my electrician dropped them. Monica made good in both situations. She went out of her way to help me. This is an excellent establishment.

Hardware Design offers outstanding customer service, starting from the sales, Brenda Miller, was extremely knowledgeable and has a great taste, to the stockroom manager Rocco who is extremely professional and helpful. This company is worth every penny that you pay. They are always there to help you and make sure you are happy with the product even a few months after your purchase.

I never write reviews, but I had to this time because of the great service I received from Rocco in the customer service department at Hardware Design.. I had some issues with valves and faucets I bought from them quite some time ago and he was fantastic in helping me get the parts and walking me through it so I can change them myself.. he was great!! In a world that is going "no touch" it's great to see a business continue to succeed because of it's people....Carlos