Harrietts Plumbing and Water Treatment

We recently had Harriett’s Plumbing & Water Treatment install a whole-house humidifier and a Moen Flo water shutoff system in our home, and the experience was excellent from start to finish. The team took the time to understand our needs, recommended the right products, and patiently answered all the questions we had. When something needed additional clarification, they researched it and followed up with clear explanations, which gave us a lot of confidence in their approach. Communication was smooth, the technician was professional and respectful of our home, and the installation work was done neatly and efficiently. Overall, we’re very satisfied with the service and the quality of the work. I’d absolutely recommend Harriett’s to neighbors in Medford looking for a reliable, knowledgeab

We called Harriet’s when our tankless water heater was not working correctly. Jim came to our house and promptly diagnosed the problem. The water heater was old so we ended up replacing it. Jim returned with two technicians and they were professional, knowledgeable and trustworthy. They left my house clean. Great experience all around. Patti was also wonderful to work with during scheduling and billing.

These guys have been our friendly neighborhood superheroes since we moved into town. At this point we wouldn’t use anyone else. Our heating combo unit stopped working after a storm recently. We had no heat or hot water. Another company tried to tell us a new part would cost $2000. We waited 5 days in the cold. Each day they said the part hadn’t arrived yet. So we called Harriet’s. They arrived same-day and basically just reset the system. There was no new part needed. We really appreciate Harriett’s honesty and quick response. They will be the first company we call going forward!

I had another plumber break a pipe in my kitchen causing tons of water damage. Jimmy with Harriets came out assessed the situation and went above and beyond to find the issue/ fix the issue and future proof the situation. And price was very fair. Amazing team doing the right thing for the right reasons. Unlike half these other companies owned by VC squeezing the customer. Highly recommend.

Harriett's Plumbing and Water Treatment provided excellent plumbing service when a tub drain and sink drain were clogged. They arrived on time, assessed and explained the problem, performed the required repairs, left the area clean of debris, and explained how to avoid the problem in the future. I'll definitely call Harriett's for any future plumbing needs.