Hawley Air Heating and Cooling

Jacob Gray with Hawley Air Heating and Cooling was outstanding from start to finish. He talked me through the entire process while efficiently diagnosing and fixing the issue, which I really appreciated. Jacob quickly identified a damaged valve that was leaking refrigerant, replaced it, topped off the system, and then verified everything was operating at the correct PSI. He also proactively replaced a cap with a higher-quality one to help prevent future issues — a detail that shows he genuinely cares about doing the job right, not just getting out the door. Professional, knowledgeable, and transparent the whole time. If you get Jacob Gray, you’re in great hands. Highly recommend!

Couldn't ask for better service! Such a great group of guys that came out today for a heating and cooling system change out. Originally Travis Duggins (Comfort Advisor) came out to look over our existing system that was to be replaced to make sure all the ductwork was in line to work with the new system and that it was also properly sized. He worked with us and really cared, not only about his own bottom line but about a price point that we could afford. I can definitely recommend this company if you're looking for professionalism, and people who just know what they're doing.

We had Hawley Air come out to complete our Annual Maintenance on our unit today. Alex Oxendine was the technician that showed up to complete the maintenance. Let me tell you how much we really appreciate how professional he was from the first phone call before he showed up to the last conversation before he left. He explained everything to us throughout the entire process. Of course you never want any issues with your unit but I really appreciate Alex's honesty with us. We had some gas leak issues that he identified and fixed for us today. Thank You So Much Alex for helping keep our family safe and our unit running well. We really appreciate you and everything you did for us today. We have used Hawley Air before and we have always had Amazing Service with them.

We had the pleasure of working with Mitchell Smith from Hawley Air Heating and Conditioning when our heating unit went out. He came out promptly to evaluate the system and was extremely thorough in his assessment. Mitchell was pleasant, professional, and very courteous throughout the entire visit. What truly impressed us was that his young age belies his knowledge and professionalism. He demonstrated a strong understanding of the system, explained everything clearly, and made us feel confident in his recommendations. He provided several well-reasoned repair options, and we have made a decision to move forward with one of the recommended solutions. We greatly appreciate his expertise and excellent customer service. We will be moving forward with him and team to perform the repairs.

I've been trusting Hawley Air Heating and Cooling for my maintenance and repair needs for several years now, and I have always been pleased with their service. They are punctual, extremely polite, and always thoughtful about keeping the floors protected as they work inside. They are organized and begin each visit by sharing their plan verbally and visually and then allowing time for questions or concerns before beginning work. Before and after pictures are taken of the work and then shared and discussed. I appreciate their knowledge of the job and offering of information without being pushy. In addition, the service technicians look at the individual needs and give multiple possibilities for reaching the solution. Consideration is given to prioritized need of repairs over time and to the