Heating & Air Conditioning

The technician expertly installed our new thermostat in just 45 minutes!

Terrible experience! If I could give no stars I definitely would! Despite all the good reviews, the technician came out in his personal vehicle without uniform, apparently in cohorts with the homeowner to work under the table to fix our furnace. They planned to report back to the company that there weren't any issues, so that only a $99 evaluation would be on file and pocket the money from the fix. The tech returned 2 days after scheduled visit with the owner once again to complete repair off the books, but left after we denied to comply with their under the table scheme. After calling the company to report this, I was told by the person who answered the phone that they are in disbelief that their technician would do such a thing after nearly 2 decades of working with the company, and deni

Our central air unit was leaking, so I called empire heading & cooling. I was charged $500 for them to add a filter and a holes to my system. My other unit stopped working the next day. The technician came out THREE times and had no idea on how to fix what went wrong. We called someone else and he was able to tell us OVER THE PHONE the reason why it could have stopped working. The technician had no clue what he was doing and please don’t use there service.

Brian and the staff here are top notch. Had an inducer motor fail on my residential furnace. Brian was able to quickly get me pricing on all needed materials, had everything in stock, and at a very reasonable price. He made a suggestion on additional components to make the job easier and it was a huge time saver!! This is my new HVAC store for the future!!

The technician arrived within the window they gave when I called. After checking the furnace they provided a quote for the work and completed it right away. Reasonably priced and I didn't feel taken advantage of since I was sitting in a cold house.