Helms True Value Hardware

When it is possible I try to shop at local stores vs. global chain stores. Recently I needed something for a project I was working on in Selah. I stopped in to Helms True Value to see if they had what I needed. From the friendly greeting as I walked in to the store asking me if I was looking for something. (of course I was) and the clear directions of what aisle I needed to go visit to find the item I was impressed with the store. The store is spotless. I have never been in a hardware store that was as clean as this one. Shelves were well organized and little details like labels facing outward. I mean it is like this place was just opened for business. Nice selection of items that you would need to complete your home or lawn project. When I purchased my item I felt like my business

I wish this store was local! I am 2000 miles away but when this was the only place I could find a door handle that I needed, Mr. Helms agreed to ship it to me. Awesome service! I would definitely shop here more if I could.

Very friendly service. The young man that helped me treated me like family. He found all that I needed.

they have horrible customer service because u asked someone for help and they ignored u and then u asked someone else for help and they gave u attitude and weird looks what i bought was damaged and they wouldn’t refund it. Costumer service is really bad and i wouldn’t recommend going to this store.

What kind of hardware store doesn't know what an M5 screw is? This is like the third time in a row I've been here and staff has no idea what I'm talking about. Not very knowledgeable.