Heritage Pools LLC

We really enjoyed working with the Heritage Pool team. It was stressful for me to go through this process, my own personality trait, the team at Heritage eased my mind. Especially Mackenzie!!! Mackenzie is incredible, responsive, and patient. The onsite leader, Marco, was gracious, courteous, and responsive. Any potential problems or discrepancies were mitigated professionally and to an acceptable solution. We would definitely work with this group again and feel we made the right decision when shopping pool companies.

We’ve had the privilege of capturing hundreds of Heritage Pools projects through our photo and video work, and without a doubt, they’re crafting some of the most innovative pools in the region. After meeting so many of their happy homeowners and hearing their feedback firsthand, it’s clear that Heritage’s success comes from genuine care and exceptional customer service. We also love that they value professional portfolio photography—always a pleasure collaborating with their team at Keen Eye Marketing!

We have used Heritage for regular maintenance and last summer, also had them complete a liner replacement as well as removal of our fiberglass stairs and replacement of them as well. The communication was amazing, and even though we had some set backs with unfortunate weather and additional repairs we weren’t anticipating, they were able to complete our project ahead of the original scheduled timeline. Their team is always quick to respond to any inquiries we have and this summer when we had a scare with our liner, they were out to check on it within 2 days! They truly take pride in their jobs and it shows through their commitment and workmanship.

We’ve been swimming in our pool and spa for 4 months now. We have nothing but wonderful things to say about the people and service at Heritage Pools! Michael the owner was so patient and excited with us every step of the way to design and get started. Mackenzie checked in often to make sure we knew what was happening next and is still in touch with us to ensure satisfaction.. Nino lead the pool-build smoothly. Blake the pool school guy taught us everything we needed to know about the pool functions and has been quick to respond with our random questions to this day! Highly recommend Heritage and would build again with them!

Heritage Pools built our pool at the height of covid when all other pool builders were stalled out. They told us what they were going to do they gave us clear pricing and they did exactly what they said they would do. 3 years later they are still cleaning our pool every week. They consistently provide excellent service. We have been happy customers of theirs since 2021 and are so glad that we found them!!