High 5 Plumbing, Heating, Cooling & Electric

I rarely leave negative reviews, but this experience needs to be documented so other homeowners understand what they may be dealing with. Back in August, we hired High 5 Plumbing for an electrical service upgrade due to issues at our home. The scope included installing a new breaker panel, a sub-panel, and replacing several outlets. The job was sold to us as a one-day project for just under $12,000. Payment and billing were handled very quickly. Unfortunately, the same level of urgency did not exist when it came to completing the work correctly. Most of the installation was performed by an apprentice while the experienced technician was repeatedly pulled away to run other service calls. What was promised as a one-day job turned into three separate workdays spread across roughly two week

Ruth!! What a savior!!! She was so smart and knew everything so fast! My place is not easy to deal with and she didn’t hesitate one bit! She worked so late just to make sure my townhome was taken care of! She explained everything she was doing to help a homeowner learn instead of just leaving me in the dark! Ruth you are the best and if you call high five ask for her ! You won’t be disappointed!! Great hire high five ! I’ll be recommending her to everyone !

Peyton was the technician who worked on my plumbing issues. He was prompt, courteous and informed me of what was happening. The office also was very thorough as well and communication was top notch. Highly recommend them for any plumbing issues you may have.

All of the workers we’ve interfaced with have been friendly and competent, but I no longer will be using this company because the workers seemingly get pressure from higher-ups to upsell. They tried to tell us that a new furnace would cost $20,000, and when we said we (obviously) would be getting other quotes, they tried to make the matter seem urgent and that any company quoting lower wouldn’t do a good job. We just had another company come out for a quote - not only was the quote less than half of that, they mentioned we likely don’t even need a furnace replacement (which makes sense, our furnace has been running fine, it just needed some maintenance).

Manny is a fabulous technician! He was prompt, thorough, and kind, which I truly value. He did an amazing job making sure we were up to code AND made sure we had heat before leaving for the day on a two day job. Manny and Leo worked together on the a/c unit on day 2 and were awesome! Thanks for the prompt and friendly service. We are grateful.