Home Outlet

Gates Plaza, 54 Spencerport Rd, Rochester, NY · Home improvement store

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Gates Plaza, 54 Spencerport Rd, Rochester
#1
of 1 home service pros
City Percentile
0%
rating percentile
Address
Home Outlet, Gates Plaza, 54 Spencerport Rd, Rochester, NY 14606
Phone
(585) 235-7000
Website
www.homeoutlet.com/store/home-outlet-gates-ny
Status
Closed · Opens 9 AM Sat

Home Outlet is a home service pro located in Gates Plaza, 54 Spencerport Rd, Rochester, NY. It is one of 1 home service pros listed in Gates Plaza, 54 Spencerport Rd, Rochester. Its 4.2-star rating matches the Gates Plaza, 54 Spencerport Rd, Rochester city average of 4.2 stars. Based on combined rating and review volume, it currently ranks first among home service pros in Gates Plaza, 54 Spencerport Rd, Rochester. There are 10 photos associated with this location.

About Home Outlet

Explore unbeatable prices for your home at Home Outlet Gates! Your go-to for quality kitchens, baths, flooring, windows, and doors, all available at the guaranteed lowest price. Whether you're renovating or starting anew, our dedicated staff is here... More

Hours

Friday9 AM–6 PM

Customer Reviews

★★★★★ 5.0 Kathy K. · Sep 2025

I cannot say enough positive things about the crew at Home Outlet in Gates, New York: Andy, Merrill, and Carter. They were so helpful, friendly, patient, and knowledgeable. I have a beautiful new kitchen (designed with them over several sessions) and a new bathroom being installed because of the lovely products they helped guide me through to purchasing. I wholeheartedly recommend them. Thank you to this great team!

★★☆☆☆ 2.0 Mia B · Jan 2026

I came into the store today to shop for our bathroom renovation. I found it odd that we were not greeted as we came in, but overlooked it because the gentleman upfront was with a customer. However as people came and went, I noticed they were greeted and offered assistance while we wandered around the store shopping with no help. I think that is poor customer service in general, but especially as two people of color I could help but find this treatment hurtful. Our contractor sent us to this store so we were ready and eager to shop and for that reason and based on their other reviews I’m sure this is a great store, but I did not find it fit to spend my time or money here.

★★★★★ 5.0 Karisa · Sep 2025

BOB IN THE KITCHEN DESIGN DEPARTMENT . Thats the man you want helping you design your everything. Guy knows his stuff. Solved half my life's problems in 24 minutes. 👍

★★★★★ 5.0 David B · Feb 2026

Kind, very helpful. Excellent customer service.

★★★★★ 5.0 Wendy Distaffen · Aug 2025

The store employees are very kind and friendly. The store has a wider selection than I anticipated. We made plans for more projects based on the products we saw there.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Home improvement storeBathroom remodelerBuilding materials storeDoor supplierFlooring storeKitchen remodelerWindow supplier

This listing is informational. Contact the business directly to verify credentials, services, and availability.