Home Services at The Home Depot

Recently I purchased a Security Storm door, the associate was so patient & helpful. I wished that could have remembered his name. I know that this purchase would not been successful without his knowledge concerning this door. These doors are standard size & he also talked with my contractor to make sure this was a smooth purchase. I really appreciate good customer service.

I have purchased carpeting 2 times through this store, and both times the entire process was a disaster. The first time, everything was paid for in full, and I was told the installer would contact me to schedule the install. After 2 weeks, I had to call the store and was told they were waiting for the carpet to be sent to the installer from the warehouse because it was "special order" (lies, it's the carpet that is on the roll in the store). I waited a few more days and called again and was told to call the installer, who then told me that they had received the carpet from the warehouse the previous week and the store had told them NOT to install it, but to send it back to them. I spent hours on the phone with the store, being put on hold, transferred between departments, and hung up on r

Very bad customer service at the kitchen design area had an appointment scheduled since last week and the lady called out, the other people they have working in the kitchen design quote “ don’t know how to work the system” now I’ll have to wait another month just for my countertops I ordered back in October

Great selection

Helpless customers service, you can't find specially in afternoons time,