Home Services at The Home Depot

I bought some LVF, and had them installed through Home Depot. The whole process was great and simple. The floor tech (Joe) was prompted, kind and courteous. He did a fantastic job.

Stopped by the store today to purchase a new grill. Upon leaving the store they began to make announcements that they were closing for the day. As my wife and I attempted to place the grill into our vehicle, we realized we had underestimated the size of the grill by about 6". We decided we needed to make a quick trip down the road to trade out vehicles. I asked the man standing by the door if he would mind allowing my wife to stand near the door while I ran to get my truck. His response was "No, the store is closed!) I again attempted to explain, but he began laughing and shaking his head saying "We're closed". I left my wife with the grill so that I could go grab our pickup and upon returning, my wife said that she was harassed in my absence because she was standing outside with the grill

We visit this Home Depot frequently. The team members are very friendly and helpful. We have purchased and installed many different products including doors and flooring and never experienced any issues. Great team effort at this location.

It used you can trust and get friendly service, but as of yesterday you can't the really trust the service and friendly service does come anymore. My family was treated with no respect and belittle from the service tech. Sorry I called and will not do that mistake again. My opinion is to stay away....less headache and stress

Impossible to talk to a human!