Home Services at The Home Depot

Special order door. I was told it would be in within 4 weeks. After that time had passed, I went into the store to find out when the door would be in and to pay for the installation. At the millworks counter, I was told that I couldn't order a door and then pay for the installation deposit and that the door must be "measured" first. I explained that at the time the order was placed, we had not decided who would install the door but my husband had measured for the replacement door. The employees left me standing at the counter and walked away. I then took my concerns to the assistant manager and they genuinely tried to find out where the door was and when it would be available. Since it was late Friday afternoon, someone would contact me first thing Monday morning I was told. They als

Bought a door with side light for $899 instalation $280 did not pay for it . I was told that the installer would come to my home to check the size fine. When I went back to pay for the door had extra $ 190. add to the price. I was told that I did not pay for the and this was the price take it or leave it I will be going to Lowes.

In store they said free installation of water heater. Give me 1-844# to call for appointment. Eventually after 30 minutes on the phone while hold they said local contractors will call me... nobody call me back, next day I called myself. Contractor said it will be 950 or something with installation for water heater which cost under 400 in the store...

I own a small business in Spanish Fort AL. We were scheduled to have carpet installed on Saturday June 2. The "certified carpet technician" you sent was Alexander Spruill. I spent all night the Friday before clearing out the dining room and ripping up the carpet to get the area ready for installation. There was a 7' X 141/2' area that had tile. We wanted to carpet that area. I asked about the transition when the floor was first measured. I was told that it could be floated out with no problem. When your "technician" arrived he immediately informed me that he did not have the materials or tools to float out the transition. I told him I would go get whatever he needs. He then stated that he did not have the time to do that on that day. I asked if I pulled up the tile would he be able to

All around greay experience.