Home Services at The Home Depot

This Home Depot needs to do a lot of work regarding the number of people outside bothering customers. Things get lost, and they ask for money in a pushy way if you don't want to give anything.

It pains me to give The Home Depot a negative review. I had been a happy customer for over 15 years - the first time I became a homeowner - and have left very positive reviews before, but this particular store seems to be on mission to disappoint me over and over. The latest and final straw was ordering carpet and hardwood floors for my home. We had a 3-week window where the bottom floor of our home was going to be without any furniture and so it was the perfect opportunity to replace the flooring. We chose our styles and colors and requested a measurement with hopes to have it all done within 2 weeks (as we were told). Then came the delays and the excuses, the hidden fees, and the lies, and the fine print. After two and a half weeks the only thing they had accomplished was the measu

If you like mediocre service in the aisles and klaxon horns while you shop, this is your store. In the faucets and bath fixtures area, there are security cameras at eye level in several locations. While picking out a kitchen faucet, the klaxon went off very loudly every time I moved near a faucet. I earned 7 mind jarring horn soundings to pick out one faucet. In the bathroom towel rack area, there are two such horn equipped cameras, so they go off whether you move left or right. Not pleasant.

It's entirely too big in a good way but as with most home depot locations the staff is next too useless. Look, I don't expect you to know a lot but know which isle products are on. Won't hold it personally against home depot. Otherwise employees are friendly and diverse and that's a plus in my book. Beats going to Lowe's, that's for sure.

Was told the best way to set up a kitchen design appointment was via their web site. Web sit directed me to call specific store. Phone menu was easy to use but no one answered (7 times). Obviously customer service not a priority. Will use Lowes