Home Services at The Home Depot

Had a chance to deal with Brandon in the key 🔑 making machine. He did a great job fixing a mistake by another associate a couple days ago. He was very personable and I could tell is going places in the organization.

Yes I agree with the rest of the bad reviews. The guy in plumbing is rather abrasive when you have an issue you can't figure out and you're sure you've accurately explained to him the issue. He will argue with you about it... Very few employees are actually knowledgeable about the products and proper product terminology. For example I asked where a "wire ferrule" would be and I was looked at with the most perplexed look... And I am younger (30) than the person I asked. What happened to being older and wiser?? Never let Home Depot send their contractors to install anything especially DELTA MECHANICAL they charged my card I was forced to keep on file with them even after I gave a different form of payment after install of a water heater. They charged my card 3 times and each time it was like

I'll give a star for the store itself, and the ability to buy lots of things I need here, but I've had two bad experiences with installations that never happened, but should have. The first one was minor in comparison. I bought an overhead microwave at the store and asked for installation. The guy in kitchens swore that he'd call me on Monday with information (I told him I hadn't had good luck with HD employees following up). He never called. After 4 months, I returned the microwave and got one elsewhere with installation. The 2nd incident was far worse. I'd gotten an estimate for carpet and drove 7 hours from out of state to come get it done. When the flooring person couldn't find my order, I showed her the email confirming the order. She continued to search for 15 minutes, then asked to

DO NOT NEVER, EVER USE THEIR CONTRACTOR SERVICES FOR HVAC INSTALLATION!!! YOU WILL PAY THOUSANDS AND HOME DEPOT WILL NOT ENFORCE THE REBATES, WARRANTIES, AND/OR QUALITY OF SERVICES PROMISED!!! I was unfortunate to have used ARS Universal from getting a heat pump from Home Depot, and went through the following: 1) Was sold an oversized unit. 2) Spent ONE YEAR fighting with them to get them to honor the $100.00 rebate for the thermostat. Why one year? Because every time I called them I was told either to: allow more time for the rebate to process, that the salesman who sold me the unit no longer worked there, and that a supervisor would call me back. Well, that never happened. I contacted Home Depot and they were useless. For weeks I sent them copies of my contract showing they promised

Awesome place