Home Services at The Home Depot

If it is your first time having windows replaced, do not use them. They do not listen. Since this was my first time ordering windows I did not know the terminology in the order form, but I had made it clear what I wanted and he ignored it. I said I liked the style at the top of the window he showed me during his pitch (see attached picture) and added the other companies did not show me one like that, which is why I had ultimately gone with Home Depot. The term for it is grids, which I learned when the windows that arrived said "no grids". It might cost a little more, but use professionals. I sincerely regret going with the cheap option on quotes. Despite that not being the main factor for my choice, it was a reflection of their quality. Will be using the other company that quoted me to re

I had a flooring install scheduled, paid, measured, signed for, materials ordered and delivered, 100% ready to go. I got a call the MORNING OF installation saying that they were cancelling the job. Not rescheduling ..cancelling. Oh I was beyond frustrated. I then had to work for a refund that excluded fees & deposits. So I'm in the hole AND don't have my flooring installed, at no fault of my own. Go elsewhere.

Moved here from shelby twp. it is a very nice area just need more efficient workers. We have had many problems and customer service is one of them. They hire 60 yr. Old women and expect them to do the work of 30 year old guy. Make sure on all orders is the right product. Bought carpet and last role to install wasn't even same carpet and all went in same room. please home depot hire sum legit workers not 60 year old women

Went in to discuss new kitchen remodel-nobody wanted to help me. When someone finally showed up they required a measurement to take place prior to her even talking about cabinet options etc..... I came prepared with measurement so that I could discuss and compare prices. quite honestly it appeared as if I was an inconvenience to them. I will inquire on other options. Very disappointed 😔

Home depot fails everytime. Just vet someone yourself when you need work done