Home Services at The Home Depot

Purchased a GE water softener at Home Depot 16 months ago for $347 and $60 for a 3 year replacement plan that is advertised as "hassle-free". The unit stopped working last week. Home Depot said it was beyond repair--but never sent a repairman to examine the unit. They also said they couldn't locate anyone to repair it despite numerous advertised repair companies in Las Vegas. The same GE model is still being sold though Home Depot, but now costs $528 plus additional delivery and installation costs, and the cost of a new warranty. The Home Depot warranty will refund our original cost of $347, or less than half the cost of replacing with the exact same model. This is very poor customer service; we will purchase a replacement water softener from someone other than Home Depot, and do al

We bought a shower to install and replace our tub and after a piece was broken, during installment, we waited an extra 2 months to get answers from the installation team. We had to call and email them to get answers and after we finally got it installed it came out nice; however, the bottom of the shower feels so flimsy and feels like you're going through the roof any minute now. Makes a loud squeaky noise and doesn't feel safe. They said it will be but it leaves me uneasy.

I love Home Depot . But i can Believe the all pressure reducing valves for water plumbing . Comes on Threaded connections . When the most of the house is by Weld. Im a plumber and i can’t use those like that. I don’t know Who buy it that?

I purchased a $95.00 ceiling fan, their installer wanted $205.00 to install it cause I was a SMALL JOB.. A very small person. What a great feeling that made me feel like.. GREAT CUSTOMER SERVICE THERE! NOT!

The part-time lady in kitchen design was not very helpful and a strong Touch of arrogance