Home Services at The Home Depot

Awful experience all around and ended-up paying an extra $50 for an installation service that we never received. Four issues: 1. Charging upfront without service: We sign-up for window blind installation and were charged the entire cost ($120) upfront. (I in my naivete should have tagged this as a red flag, but didn't). 2. Installer up-sold more blinds during measurement: Although, we had taken window measurements and brought the blinds, the installer insisted to come for measurement and asked us to return our blinds and asked us to purchase more blinds (i.e. incur more costs). 3. No installer coordination: The installer coordinator at Home Depot was apparently on vacation for 2 weeks and didn't schedule our blind installation for up to a week. We called up the store close to 5 times

Went here to get my blinds cut and was helped by Robert. He gave the best customer service and even helped with getting me a rug. He went above and beyond and I am so grateful!