Home Services at The Home Depot

One of the worst home depots out there. If it wasn't so close to work I'd never go here. The employees are worthless and there is trash laying around everywhere. There are never enough lumber carts and today when I went in I asked for help getting a lumber cart from an employee who was smoking in the back of the store. He said there are none left and to use a shopping cart. I ended up loading a shopping cart with 10 2x4s. This is a typical experience at this store.

What's a pandemic? Apparently the people who shop here are not all aware that you really do need to mask up. I stopped counting the number of customers who were walking around unmasked, even some staff members. I will stick to ordering online from now on. I must be the bigger fool though, because rather than walk out after I canceled an order for a chest freezer that was delayed another 6 months from the end of June (ordered in April) until December 19th, I continued shopping for some things I needed to make household repairs. So... I don't think it's my job as a customer to police other customers, but maybe somebody needs to remind us to mask up before going in. I would have left 1 star, but the majority of the staff here is polite and very willing to help.

We were helped by Gary Paolone at Pottstown Home Depot. He was remarkable. He is polite and knowledgeable and this is why we shop at HD. Please thank Gary for us.

Awful experience with curbside pickup! Waited on hold for 45 minutes just to get a curbside order out to my car!

Great selection, prices and service. Wouldn’t shop anywhere else for my homecare needs.