Home Services at The Home Depot

I love the store on Fort Union. It's maintained & always great help. But I ordered a new refrigerator 2 months ago, & when it came, it leaked. Said they'd send a replacement in another 10 days...never called with a delivery date or time. The credit account was charging late fees for a $2,000 appliance that I didn't even have yet. I used this store to finish a new basement, etc. But I wouldn't order another major appliance!

Bought carpet and we are going on the 5th month to get it installed properly. On the first install Home Depot measured the room wrong. When the installer came they discovered this half way through installing the carpet. They left the wrong size carpet uninstalled laying around my home. In addition they left exposed carpet tack around most of my lower level making it unusable. They left it like this for roughly a month. I had to take numerous steps to have the Home Depot staff take action or try to expedite the repair that was a very real danger to my two young children. When the carpet was installed, the installers told me because of the carpet type (not a cheap berber) the seams may be more noticeable. He asked me to wait a 3 to 4 weeks to allow the seam to relax. I did, it never

This store is great, I shop here several times a week. But good lord does their installation service suck. Multiple reschedules, no-shows, no call backs. Save yourself some stress and go direct to a contractor.

What a wonderful experience, every worker there is experienced, smart and excited to help you out on any endeavor.