Home Services at The Home Depot

I would highly discourage using this service. I paid for a tile installation in January. It was scheduled out to March which is fine. I got the bathroom prep stuff set up, the toilet removed etc. On Friday afternoon before the Monday install I get a message left on my voicemail that says call about your project. Monday morning no one shows up, I call around 11 AM and they say tiling is cancelled and they don't know when they will be able to get it done. No updated date, no information on getting the toilet reinstalled in the mean time. I call back, no answer, The next day I call and they say tiling install won't be until the end of May so 5.5 months after I paid for it and they say it's not their problem to get the toilet reinstalled, it's the store's. I call the store and they say in the

John in windows and doors went above and beyond to help us create our customized door. He spent several hours after we left making different designs and emailed them to us. Thank you again for your help John!

Been sitting at the door desk for over 1 hours just to pay for my screen door to be installed