HomeSense

We have been satisfied customers of B&W for many years and now are satisfied customers of Homesense. Angelo arrived right on time to install a smart thermostat. He worked with me to download the app and then he set everything up on the app and made sure I understood how it worked. Angelo also went through the thermostat settings with me to be sure I understood how to use it. Even after going through everything, he offered to go through it again if I felt unsure. Angelo is professional, courteous, and friendly. I appreciate his patience and thoroughness.

Worst HVAC provider in the Indianapolis area. I had them here a year and a half ago. They did over $4K of work on my HVAC and the 3 things they "fixed" all broke in the last week. Their solution? Pay them again to replace an 8 year old furnace system. They apparently do not know how to do diagnostic or root cause analysis - they just replace parts and only provide a one year warranty. The GM Brady and Chuck the "service" manager are condescending, unfamiliar with their customers and have no accountability for their work. I was going to go through the new furnace today. The techs arrived and I overheard Chuck, the "service" manager, yelling through his employee's phone insulting me and being rude to their employees. I cancelled the work to avoid having to deal with them anymore.

Homesense added a mini split to our converted attic space/closet. From initial contact, to quote, to install day, they were prompt, professional, friendly, and efficient. We really enjoyed our experience with them and have found an HVAC partner for the future. Highly recommend!

Today we had a service visit from HomeSense and I can't say enough great things about them - communication was wonderful and the technician was one of the best that I've ever had with any home service - respectful, helpful, willing to answer my questions, and more. If you need HVAC services - definitely call them. Highly recommend. Thanks HomeSense.

great experience with the team at homesense heating and cooling, they quickly fixed my furnace with top-notch service. highly recommend for all your HVAC needs!