HomeServe of Staten Island

On time arrival customer focused polite and professional. Worked as a team. Very efficient cleaned up and left with no Issues. Well done!

Master Plumber came to change two parts and spent all day sweating two elbow connections which made a mess of silver soldering and one elbow leaks water and a replaced Pressure relief valve started gushing water like a river when pressure went up on boiler. He could have used new crimping tool with new elbows that were used on my hot water tank when they replaced it he but didn’t have that part in his truck. Then another plumber stopped by and said he didn’t have the equipment to stop leaking elbow. They need to get certified plumbers who aren’t afraid to do the job. To add insult on top of injury I have to wait till after the Christmas holiday As I was told by dispatch because most of the staff is on vacation And so I’m left with this leaking in a bucket under the pressure relief valve t

Recently had an issue with my heat. Home Serve responds very quickly. The techician, Verdi, was knowldegable, efficient and resolved the issue. I highly recommend this company

Had an issue with my gas furnace during this artic blast! Called HomeServe, was able to speak to a real person and schedule a same-day appointment.....Technician arrived early and fixed the problem with parts he had readily available. He was extremely knowledgeable and helped with what Im sure is an everyday issue for him but was the end of the world for me, at the time!!! Thank you....

Noticed my circulating pump was leaking oil and water. Reported issue to HomeServe. A few hours later HomeServe technician Salah arrived and tighten some bolts. The next day same issue. Reported issue to HomeServe again. A few hours later same HomeServe technician Salah arrived and replaced the circulating pump. This new unit does not need to be oiled. HomeServe technician Salah was very knowledgeable and kept his work area clean. Everything is now working fine.