Homestead Comfort

I’ve been a customer of Homestead Comfort for over 20 years. On 11/13/25 I called them to replace my leaking water heater. Jamie gave me a price of $6136! I couldn’t believe it. I asked him how much was material and labor. He refused to answer. I agreed yet I felt I was being taken advantage of. he asked if I’d be home by 10:30 and 11 AM. I said yes and they showed up at 2:45 to drain down the tank and disconnect piping. He left at 3:30. 45 minutes. Total. Tyler and his assistant arrived at 4:20 PM removed and installed the water heater and left at 5:38 PM. 1 hour and 18 minutes total time I called Homestead fuel back to discuss the price and they refuse to give me any satisfaction I contacted the Better Business Bureau And the Department of consumer protection. I believe they are a price

Mike C did an incredible job repairing our failed furnace. Responded within an hour. Mike was very personable, professional and extremely knowledgeable. Mike did a thorough inspection of the issue and performed the repair perfectly to ensure we did not lose heat during the upcoming blizzard that was only a couple hours away. I hope they send Mike out for any future service events!

I can’t speak highly enough about everyone at Homestead! From Jesse, to Brandon and everyone else I had contact with - they were all professional, knowledgeable and compassionate during an emergency. Our furnace died right before one of the coldest weekends. They were quickly responsive, gave us all our options with no pressure. Once we made the decision they quickly installed the new furnace and got us back in our house.

If I could give zero stars, I would. My boiler stopped working suddenly this past Friday ahead of this big storm. My boyfriend called Homestead as our regular oil company did not answer, the office staff told us we would be placed on an emergency list. Two hours later we got a call from the emergency tech stating he was on his way, however, since we were not regular customers, should they get a call from a regular customer we would have to wait. Completely understandable!! Two minutes later, we get a call from the tech stating he got a call from a regular customer and had to go to them first but the service manager told the tech to tell us they they could not help us at all, even if we waited, because we are not regular customers. Why would you office staff not advised us of this right whe

Great people to work with. From the initial contact to the final details of the installation. We had been getting quotes from several companies for a 3 head mini split system that were all over the place on the same exact system and installation. Homestead gave us a fair price without playing any games. I had done a lot of research so I knew what to expect and they were right on. The installation team was on time, friendly and very knowledgeable. They worked very hard to make sure we were satisfied. If we ever need work in their scope again I would certainly have them do it. I am 100 percent satisfied with the work they did and the whole experience.