HomeTeam Pest Defense

Our experience with HomeTeam has been absolutely amazing! Shirley has been incredibly informative, professional, and quick to respond to all of my questions. She even scheduled Adrien for the very next day. Adrien was just as wonderful. He was very informative, friendly, and professional. He took the time to answer every question and made sure we felt completely comfortable throughout the process. Highly recommend HomeTeam!

Ted provided outstanding service. He was personable, thorough in explaining the issue, and resolved it quickly and efficiently. I was amazed at how simple he made the entire process — highly recommend!

The tech damaged our exterior wall and paint. It’s been over 2 months after multiple phone calls and emails. They never followed up or offered to resolved the problem. We cancelled them. Worst company ever. Will report to our community builder and terminate all contracts.

Excellent service, on time, good communication, offered assistance when we pointed out a concerned, polite, energized (willing to make sure his job was done properly and that the client was satisfied). Thanks again to our Technician, Eric !

I have been using Home Team for about 15 years now. While there have been some small glitches with billing and payments, my overall impression has been positive. However, please note the company name--home team PEST defense. When I called them yesterday and explained that I had a fly problem (brand new, have never had such a problem before) they told me, "We don't do flies." Wait, what? Flies are "pests" right? So then, I'm paying something on the order of $50/mo for...what? I was told that I would hear from someone last night. Nope. So I called again today. I'm again told that they don't do flies, but that they can provide a referral to Orkin. So I asked if Orkin would provide some kind of break in price given that I am already paying Home Team. She did not know--which means that they don