Hometown Hero Appliance Repair

The first tech was really nice and walked me through his diagnostic process to identify the mechanical timer in my dryer was not sending any power to the heater. I only know this because the technician walked me through hos diagnostics process. A few days later, the timer showed up and another tech installed the part and made sure the dryer functioned properly. He even gave us some advice of not turning the switch counter clockwise in order to prevent it from failing again. Overall great service and will be using them for future appliance issues

What an amazing find! Our oven broke and we knew replacing it would be expensive and wasteful. So glad I found this place. They were easy to schedule, up front regarding potential costs and options, and extremely communicative. Our tech, Jimmy, was very knowledgeable and went the extra mile to get us taken care of . Highly recommend!

The heating elements in my stove would not work. Called Hometown and got an appointment scheduled within a day of my issue. Providing them with model and serial number of my stove allowed them to expedite my issue quickly. My issue turned out to be less common, which may have been the cause of a higher price. Technicians were knowledgeable and quick to fix the issue. Polite and professional service. 5/5, would recommend.

Hometown Hero was able to send someone out same day to look at our broken fridge. Ali was professional, helpful, and personable. I really appreciated that he took time to offer general maintenance advice on all our appliances, not just the one he was working on. The replacement part we needed was expensive, but the cost of the actual service was very reasonable.

Kept me well informed about arrival expectations. Knowledgeable and friendly technician. Darren even had the needed part on his truck! Quick repair! And my dryer was 30 years old! Very pleased with the service.