HVAC HEROES DFW

We hired hvac HEROES to fix ac on Sep 10th, they quoted us $1100 for a motor and charged us $2104 for the repair. We paid the invoice, but the issue was never fixed. Since they refused to come out until 5 days later we disputed the charge. We also had to hire and pay another contractor who said the part they changed wasn’t even faulty, he fixed that right away. After the dispute the company and owner Triston Wilson started harassing us and threatening to enter the house and take “THEIR” motor which they never even provided invoice for initially. Since it was a rental property i agreed to pay the cost of motor as long as they can show a receipt. Triston emailed me a receipt proof of payment to lennox and sent me a new invoice of $807, mind you this was much less than what they told me as pr

I do not often fill out a review, but I was so impressed by HVAC heroes from start to finish They certainly deserve every five star review they get. They answered my phone call and communicated every step until the tech showed up at my house that afternoon. Customer service, doing a good job and doing what is right is how they model their business …. If you need HVAC support you should absolutely give them a call!!

Worst contractors, i have come across in my life. Charged us over 2k and still didn’t fix the AC. Never provided invoice initially and then send us an invoice much lower than initially quoted.

Very professional company and personnel. Claudia was very helpful, friendly, and quick to respond. The techs are great and friendly.. They had multiple issues to deal with, but were thorough, professional, and got the job done. Great company!

BUYER BEWARE: PROCEED WITH CAUTION. Thought I left a 1 star review previously, these guys broke the ceiling attic and installed the wrong machine.