Hyland Heating Co

I have used Bob and this company for 8+ years. Every interaction has been professional, helpful, and honest. From my experience, in the HVAC business, integrity is in short supply. The time came to replace all of our HVAC equipment, Hyland was **30% less expensive** than the next closest quote. The installation crew was fantastic, they did a great job, and cleaned up after themselves. Highly recommend Hyland and Bob.

We’ve used HYLAND Heating and Cooling for years. They always show up when they say they will be there. In fact, the last two times we’ve had an issue they’ve worked us in and come sooner than we were originally told. They never try and sell us something we don’t need. We really trust them, and recommend them whenever we can.

Our AC cannot keep up with the outside heat. Our upstairs is constantly 75+ making it difficult to sleep. Hyland refuses to upsize the AC system for it to work properly. Home was built by DR Horton but installed by Hyland heating. Hyland is not actively trying to come up with a solution for this error. Leaving my family and I to have a very uncomfortable home for the summer.

For an AC tune up in the past, I called a company that advertises extensively on the radio and you see their trucks everywhere. The tech came and I was told I could probably use more refrigerant; the price they quoted me was $617 for 3 lbs. (if I needed that much; however the 1st lbs. would be very expensive, hundreds of $, then get cheaper for each additional - why??). I also tried the $59 tune ups from other companies and they was a lot of upselling. Given that Hyland installed my system, I thought I would give them a try, I am glad I did. Preston was great. I asked him several questions about my system and he showed me the specs and how my system was performing against them. Turns out my 7 yr. old capacitor was on the verge of failing, so I had him throw one in. Even though my outside s

They installed the ac unit in our brand new home and the capacitor went bad after 2 years. That's understandable. The tech was extremely considerate and friendly. He was great. The problem I had was that they told my wife on the phone, under warranty it was only $25. When he came out he said that it was $150 total for the fix. It took him 5 minutes. This feels like a bait and switch and shady tactics. They needed to clearly outline that the warranty service fee is $25, and the cost to come out is a SEPARATE $125. I can accept things when they are explained to me in advance, but not when I get hit with an amount I didn't agree to up front.