I Know A Guy Plumbing

I was in need of a new water heater. Matt was referred. So glad he was. Matt is a courteous , kind and professional. He arrived on time, was great in during the whole process from installing to cleaning up. He takes time explaining the problem, solution, process and pricing. Discusses his knowledge of his profession ( learning and working in the plumbing industry with his dad) and enjoys talking about his family, his children and his love of his community and giving back. I highly recommend him and know you will find him as pleasant and professional as I have. 02.27.26 update. I felt that my water just wasn’t hot enough, gave Matt a call and he showed up the next morning, made necessary adjustments with no charges. Great service!! Thank you Matt! You’re much appreciated.

Matt was incredible! I called them on Saturday in a panic, but once I told them what was going on along with sending pictures, they quickly calmed the anxiety and put us at ease. We scheduled the repair for first thing Monday morning. He was in and out in about an hour and half. No mess left behind at all. He even put on the new part we had purchased. Which I didn’t think he was doing. So it was a nice surprise to see that he went ahead and took care of it. Matt was a blessing overall! Super nice family owned business and super nice guy himself. Thanks for giving such A++ service!! We will definitely be recommending to our friends and anyone who asks where they can find a good plumber. Oh!! And to top it off… nobody would have been able to beat their pricing. Fairly priced for sure, genero

I'll start by saying I couldn't have been more impressed with Matt and my whole experience with I Know A Guy Plumbing-. Now, the details. My uncle was a plumber, so he took care of all my plumbing needs until he died last year. I have a lot of trust issues with other plumbers. Right away, I perceived that Matt is a man of integrity, and his ongoing actions reinforced that belief. Plus, he grew up as the son of a Responsible Master Plumber (RPM is the specialized license), so he experienced challenging jobs long before he was a Responsible Master Plumber himself. So, I was confident he could handle our slab leak, and as a bonus, his price was the lowest out of the 3 quotes we received. Next, the communication was outstanding. Matt's wife, Kayla, is his office manager, and she did a great

Had our gas water heater serviced. Did not cost us an arm and a leg. Professional and fast. Explained what he was doing. Mr. Staggs was very courteous and answered all of my questions. I would not hesitate in using their services again or recommending them to family and friends. Plus, I asked the background behind his business and he said he grew up in the plumbing business because of his dad's 30-year plumbing service out of Plano. He also shared they give back to the community. Awesome hometown business.

This is my go to plumber from now until forever. Great people. Great service. Locally owned and operated. Twice now they have gotten me out of a tight spot. Today it only took Matt a total of maybe 2 minutes.