IDI: Insulation Distributors Inc.

Working with IDI Distributors in Fridley, MN, and especially with our sales rep Shawn Bibeau, has been nothing short of exceptional. They are truly the only distributor we’ve worked with that provides red carpet treatment from start to finish. Shawn delivers a level of professionalism that’s hard to find these days, yet he still takes the time to connect on a personal level. It’s clear that he genuinely cares about our business and our success. In my opinion, it all comes down to your sales guy—and Shawn is a pivotal reason Waterway Insulation continues to thrive. He’s consistently prompt in returning calls, keeps us informed about upcoming sales, and even stops by occasionally just to check in and make sure we’re taken care of. That kind of service is rare, and it makes a world of diffe

IDI has been a great distributor to go through for insulation products. Shawn B has always been fast responding and able to get me my materials pronto. Usually within a few days. Highly recommend using Shawn with IDI to do business with.

I have been buying product from IDI for years and I can honestly say that it’s hard to imagine getting product from anywhere else. From the delivery driver Evan and branch manager Daja to the district manager Wes, IDI has always made us feel like we were as important to them as they are to us. We have ordered material from other branches and enjoyed our experience there but this branch in particular has been awesome to work with and helps us with so much more then just supplying material. From the supply to the support and everything in between Thank You IDI and a special thanks to the Fridley branch for everything you do!

Shawn has been incredible for my business since buying through IDI! His customer service is second to none. I’m grateful for the extra miles for sure

Small business out in West Central Minnesota. Started working with Shawn and IDI few years ago. From tech support on the job, In house trainings and product knowledge. They have helped us create a business we were unsure of adventuring out into. Great team to work with!