I&L Pest Control Inc

As the owner of a busy restaurant, I was relieved by how fast and discreet this company acted. We had a fruit fly problem near the bar, and Alex handled it perfectly. He arrived within an hour and worked efficiently without disturbing guests. The results were immediate. Our staff and customers appreciated the fresh, clean atmosphere. Alex’s professionalism and friendly attitude made all the difference. Fantastic service all around!

We had a very poor experience with these people. We bought a house which turned out to have a mouse infestation. When they came out to the house, they tried to upsell my wife on all sorts of unnecessary services. Ultimately, they came out to remove insulation and install mouse proofing around the edge of the foundation, as well as to place bait boxes. They charged an absurd, eye watering amount for this (almost $10000). After they did all this, we still had plenty of mice. We tried to bring them back a couple of times and they made a bunch of excuses about why their treatments weren’t getting rid of the mice. Ultimately, nothing they did really made a difference with the mouse problem. I finally got the mice under control using generic bait you can buy at any hardware store, for a tiny fra

Very poor service. Technicians showed up with broken equipment and did minimal work and low effort. I was told numerous times that a branch manager would contact us about our poor service quality. None did. Technicians instead blamed being short staffed and stated our lack of acceptance of their service quality was the problem. Extra visits were scheduled but the pest problem is worse than before. If you try to cancel services, you will be stuck with an early termination fee because it's a 12 month contract. Do not use Terminix. If you aren't satisfied with their service, you are trapped in a contract. The contract is one sided with no accommodations to support families in need who don't get the services they pay for and there is no accountability for poor technicians.

He is very nice. He worked hard and good communication. Answers all questions and gives good feed back. The price is great and they do follow ups. I am glad I have hired them to take care of the problem in my home.

Helpful customer service that helped calm me when I was panicking because of roaches, exterminator was friendly, worked fast and was unobtrusive. It's nice to find a company that genuinely seems to care about their customers.