Impact Landscaping & Irrigation

Outstanding Landscape & Irrigation Partner – Industry Leading Service As a large-scale HOA General Manager with more than 12 years of experience working with landscaping and irrigation companies across Florida, I can say without hesitation that Impact Landscape & Irrigation is among the very best I have worked with—if not THE best. Impact’s management team, led locally by Tim A., Branch Manager, and Brett D., Operations Manager, are exceptionally knowledgeable, responsive, and professional, providing consistent support and timely communication. They understand the operational realities of large communities and are proactive in identifying issues, offering solutions, and ensuring work is completed to a high standard. Equally impressive are their onsite personnel, who maintain our landsca

So many complaints regarding this company. Took them nine weeks to stand up our front tree that was leaning from the hurricane. We have been requesting a new back palm since July and apparently it won’t be replaced until second quarter next year… Our grass is always dead, they never pick weeds unless you put in a request, even though we pay for that with our HOA. The lawnmower has crushed our gutters and chipped our back spraycrete countless times. They close out tickets before work is even completed.

This company came on my private property got mower stuck. Came here 5 weeks ago and said they were going to fix it needless to say never did anything

Although I like the landscaping around my house and in the Cresswind Palm Beach Community, however, I do have issues with IMPACT Landscaping. First, a landscaper on a large lawnmower came into the back gate, and shredded shrubs, and some were even mowed down completely, along the pool deck. It took 6 months before they were replaced. Now those shrubs are dead. I also have 4 shrubs on the other side of my pool that have not grown and are now dying. A gate to my backyard was torn off the hinge by the landscaper on a mower (and now, after complaining to the HOA about 9 months ago they cut my grass with a weedwhacker). "John" showed up after my French bulldog got out (before I realized the gate was torn off the hinge) and was missing for over 4 hours! John said he'd be back on Friday or Monda

Impact does the landscaping in my community, so I assumed they would be a good company to use for additional landscaping. I was wrong. Out of the 10 plants they planted along the lake side of my patio, 3 are completely dead and 2 are at deaths door. What’s more disappointing is the lousy customer service. I was told by Tarren (sales guy) they would warrant the plants for 3 months if anything were to happen. I started calling at month 2 when I noticed these plants weren’t doing well and all I’ve gotten is the run around. They assure you that someone will call back, but they never do. Stay away from these guys. They obviously don’t stand behind their work or care about their customers. Another landscaper told me the plants likely died because they plant on top of clay instead of using an ad