Impact Property Solutions

Summary: limited selections, disinterested staff, horrible installation, poor warranty support We were advised to work with ILG by our builder's designer. We had to go for selections multiple times because the selections were so limited. For example, ILG carries exactly one color style of Schluter tile profile (quarter round brushed nickel), so our builder had to go to a different supplier to get a color and style that would match our tile. In some cases, we were able to get ILG to go back to their suppliers (Shaw and Dal-Tile) to get options ILG didn't offer. When we did this, they charged us above retail pricing for those options. We're not talking sculptured carpet here, just a decent pile with a good pad. Our point of contact at ILG separated from the company as we were finalizin

Interior Logic Group were the floor contractors for my neighborhood. During my warranty period they were instructed to fix my floor because it had a noticeable hole in the board. They replaced it but did not install it correctly. They won't even consider coming back to fix the board that they glued down instead of installing it properly. I would not recommend this business.

Unprofessional, rude and not thorough with inspection. Floor pops multiple places and We are seeing big gaps on floor level (up to 0.5 inch with 4 feet floor level) and they claim as tolerance and didn’t even measure with scale or insert any object in gaps. Though slope is visible with naked eye they easily lie it’s all good.

Terrible customer service. A dozen emails, Five attempts at chatting, left messages on phone, one response about my address. That was 6 months ago. Completely unprofessional!! Do not use this company for anything!!

Very helpful and professional!