Integrity Plumbing of the Upstate LLC

We had a water heater blow out in our garage and flooded the new workshop I had just finished. We got a couple of quotes from various companies in the area. When we called Integrity, Russ (Owner), came to our house within 30 minutes. He provided a reasonable quote, and great explanation of our options for replacement. They offer a military/veteran discount. The team that came out later that afternoon included Stephen Libby who was fantastic. After they removed the damaged heater, it was discovered that there was additional damage. They worked with the water mitigation folks from USAA to clean and dry the area. When the general contractor that came to look at repairing the water damaged area would not be able to get someone out for another week, Integrity helped us again. Russ recommended a

100% highly recommend! They were recommended to me by a couple of friends, and they absolutely did not disappoint. My hot water heater went out, and they arrived within 45 minutes to assess the situation. They were prompt, on time, and clearly explained what was wrong. They came back the very next day with a new unit to install. They gave me a very fair price for the type of hot water heater I had and replaced it with the same top-of-the-line brand. They were neat, clean, fast, and incredibly friendly. Truly a great experience from start to finish! I am not one to really stop and instantly place a review but they 100% deserved it

I called Integrity Plumbing one afternoon to request a quote on a replacement tankless water heater. Russ, the owner of the company, showed up at our house less than 45 minutes later and gave us a competitive quote. I was very impressed with Russ who really seemed to know everything about Navien water heaters. Integrity Plumbing was able to start and finish the install that very afternoon so we had working hot water by the evening. The new water heater looks and works great, and they were very conscientious to leave the install area better than they found it. Highly recommend this locally owned company.

Thought we might have a burst exterior water pipe so I called Integrity. Their technician Cole arrived right on time and quickly assessed our situation. Fortunately pipes were in good shape-one was just partially frozen and he gave me tips on how to manage that situation moving forward. I asked about making a payment and Cole said there would be no charge as this was just information and knowledge that he shared on this visit. What other companies would do this? Probably none. They really live up to their name Integrity in their business. This was my 2nd experience with them and I can truly say their technicians are incredibly knowledgeable, professional, and eager to share tips for the average homeowner so they can avoid future problems. They have definitely earned my business for any f

✨Very Grateful ✨ I had a great experience with Integrity Plumbing! Russ was professional, kind, and really went above and beyond. Not only did he take care of my water heater, but he also referred an electrician I needed, which made everything so much easier and less stressful. It’s hard to find people who are both skilled and genuinely helpful, and Russ is definitely one of them. Highly recommend!