Interstate Digital Center

This man came to my house just yesterday to fix my refrigerator. The set time was between 12-5. Showed up at 7pm. Appeared annoyed. He was totally unprofessional, he ruined things that were on the front of my fridge, I now have a dent in the door of the appliance. The floor under the appliance is ruined. Food flew out of the fridge onto the floor, he was literally pounding the hinge at the bottom of the door which caused damage and the door now does not close! I asked him several times to leave my home and he took his time until he was told by my grandson to get out or we were calling the police. He damaged my personal property. I am under the impression he is the owner of this company and was told I would have to have him come back and fix the door. There is no way I would feel safe havin

He stayed in touch with me. Actually, was is very good with communication. He work is professional, thorough and gave me some great tips on ongoing maintenance. Very happy with everything.

2...…Two appointments were made with this company and Mark did not show up! Our second appointment was made for 1 o’clock today. My husband waited all day for him and at 7:30 at night he gets a call from Mark saying he couldn’t make it but he will be out tomorrow. My husband told him what he could do with that appointment!. The same pretty much for the first appointment. We have a 100% coverage on our dishwasher. It should not cost us a thing as we paid for the extra coverage! He was rude and unprofessional! We owned our own company for 40 years and know this is not how you treat a customer! Do not deal with this company if you have any choice at all! 🤬 so totally unprofessional!

Mark from INTERSTATE DIGITAL SERVICES called, setup an appointment to service our refrigerator, and showed up within the hour. He fixed the problem and noticed a defect in the door that was above and beyond what we expected. We are very satisfied with the service and professionalism in this service call.

Absolutely the worst with no idea how customer service works. I have been dealing with them and their partner 'Techtronics Services' for 3 months. The owner of Interstate would call and harass me screaming at me like it was my fault my fridge was broken. I only dealt with them bc there weren't many in the area that did warranty repairs for LG. That is a lie... Please use A&E Service (Sears) company they were a life saver. Interstate is the worst all they care about is being paid not about your product. Stay away from them and Techtronics which is another horrible service company. I complained so much to LG about these 2 that they hopefully were going to take them off as service companies. You have options please do not stay with them like I did. You have options. A&E is amazing and profess