Interstate Refrigeration & Air Conditioning LLC

This was my first time using Interstate Refrigeration & Air Conditioning LLC and it will absolutely be the last time. Their technician wasted almost 2 hours on a “diagnosis” and told me my control board was bad, pushing me toward a $950+ replacement quote. I got a second opinion and the real problem was the water inlet valve and water assembly line, which cost under $400 to fix. My ice machine has been running perfectly for 10 days since then. If I had trusted Interstate, I would have spent nearly a thousand dollars on the wrong part and STILL had a broken machine — only to be charged again later for the real issue. That is blatant incompetence at best and feels like a rip-off at worst. When I called to explain what actually fixed the problem, their customer service (Heather) was rude, d

Our first experience, and the after-hours on-call service was excellent. The technician responded promptly, was professional, courteous, and thorough. Their knowledge and expertise were evident throughout the service. Highly recommend

Came home to a broken A/C at 830 PM, Interstate was at our home 8AM the following morning and issue fixed by 1130 AM. I am grateful for their quick response, knowledge and expertise. Gentleman took the time to explain to me what the issue was (in a way that I clearly understood) and even advised me on proper maintenance frequency and what kind of filters are best suited for my home environment. Could not recommend this company enough, to anyone who finds themselves in need of their services!

Very knowledgeable, had a lot of stuff in their car, needly organized in shelves. Because of that, he could switch out our bad thermostat for a new one right away. I would definitely recommend this company and call them again, if I need repair.

Connor came on time and diagnosed the problem with my ice maker. Parts will have to be ordered so project not complete, but so far so good