J B Pest Control Inc

I made a called on 12/17/2025 at 3:10PM. The rep was very nasty who took the call. She’s not fit to be in that position to answer calls coming to the company. I had no services for the past 2 months( missing traps). The rep hang up the phone on me which is disrespectful. I called back & someone else picked up. This person was more helpful, but it’s too late to rate them a 5 stars. One bad apple spoiled the whole bunch.

Not reliable- one time the pest technician “called out sick” so they never came, although this things happen, I was never notified and was left waiting… next time they ranged the intercom once, and left without trying the second name listed under that same unit and didn’t try calling my direct phone either. Was never notified and had to wait a long time in the phone to get an answer about what happened.

Horrible service. My building management works with them. It took them a week to schedule an appointment after the inspection. They did show up the firts time. The second time I waited for 4 hours which is a ridiculously long window in which they operate and nobody showed up. They rescheduled another appointment in four days and didn’t show up again! After I called the company, they said that the technician is running late and will come within an hour. No call to inform me that they’re late, nothing! The technician didn’t show up in the next hour either. Worst service ever!

A technician by the name of Peter came yesterday and honestly this man did a super awesome job. He asked questions, walked through the apartment finding holes the mices are coming through and gave some helpful tips. Thanks alot Peter.

Deplorable service. Every time I try to schedule an appointment with this company for them to come to my building, it is always some type of issue whether they cannot come after 5 pm Or they can never give you a time as to when they are actually coming. I tried to set up something this morning for Or next week and I was told they would only be there on Monday. Any other day I would have to take it up with management.