J-Star Services, Inc.

I had a fantastic experience with J-star. They helped us install a new water heater, a sink, and four shampoo bowls, and I was honestly blown away by how quickly they got everything done. The team was incredibly professional and respectful of our space.

The builder we purchased our house from hired this company to install the A/C and plumbing in 2024. Around September of 2024, we asked them to come out and check the A/C because it was not cooling properly. I was given excuses from my ceilings are too high to my blinds not being thick enough. In April of this year, we discovered a leak in the wall because the A/C drain was not glued, and we had to call another company because J Star was not answering the phone. We were told by emergency plumber (separate company) that it looked as if it had been leaking inside the walls since it was first turned on. I had to have an additional company come out and dry out the walls and ensure there was no mold. J Star came out to glue the drain pipe, but did not have anyone repair the holes in my wall, it

Jim the owner came and made the service call today to repair my AC. He was very nice and professional. He explained what apparently happened to cause the AC to stop working and luckily it was an easy fix. Not many companies would work on a holiday nor would the owner be out making sure their customers are taken care of. He even helped me close all the windows I had open once the AC was up and running. 😁 thank you Jim for being so thorough in your work to ensure all was working properly and taking care of your customers. Definitely a company I would recommend and use again.

Was very disappointed in the HVAC installation! They were dishonest, did a poor job and then refused to fix the issues after the fact. Do not recommend and will never use them again.

Our experience with J Star Services was outstanding! They were prompt, polite, and went above and beyond to get our AC working again. In this Texas heat, having a reliable team like Jim's is invaluable. We’re so grateful for their dedication and highly recommend them! — Debbie