Jake's Moving and Storage

Jake's Moving and Storage - 1 Star Do not hire this company. They took advantage of a single mother and failed to complete the job. Jake's Moving was hired to move furniture into a new home. When they couldn't figure out how to fit a sofa through the doorway, instead of problem-solving, they gave up and put the furniture in storage - charging $80 for storage plus $140 for the incomplete move. We then hired a different contractor who got the sofa in with no issues for $300, proving it was never a difficult job - Jake's team simply didn't know what they were doing. When we contacted Jake's about the situation and requested compensation for their failure to complete the job, they: Ignored multiple phone calls Refused to return calls When they finally responded, they were dismissive, belittlin

I ordered Jake’s moving & storage located in Rockville on March 29 for April 10. After an all day move which I had to pay an additional time @$215 an hour. My biggest problem was I had to return the wardrobe boxes they recycled them or pay $25 for each box! Now my clothes are laying on the floor because I had to unpack them immediately. What a ripoff

Great moving service. Clean out, not so much. I’m in the process of doing a local move and heard about Jake’s as they do moving and clean out services. I thought it would be great to kill two birds with one stone. The crew was great initially for the move. I just had to point and tell them what was being moved and they took care of it with ease. One of the biggest pieces they moved like the professionals they are. Everything was neatly and professionally packed and protected, and unloading it at the place was easy. My major problems came with the clean out. I was told that the crew will do it all on one day, which is nice and easy. I paid for that and the move and it was a breeze through their website and customer service portal. But after unpacking and unloading the items at the new l

Hired Jake's for my parent's move. They were prompt, professional and efficient. Had everything wrapped and loaded in no time. When we arrived at the new place they carefully unloaded, unwrapped and placed everything exactly where I asked then took all of the trash. I highly recommend Jake's moving for a painless move!

I was contacted by Simon at Jake’s Moving, and he had a great out of the box solution for moving my 500 lb crate. Because of his smart thinking I was able to save half the money estimated by three other movers! His team went above and beyond to get the job done, they were quick, careful, and pleasant to work with. I did have a snafu with communication initially, and was going to hire other movers instead until I got their much steeper estimates. It turns out the communication was my fault completely, and I was glad I was able to procure their services!