James Carpets of Huntsville

What a great place to shop for beautiful rugs! Not only are the staff friendly and welcoming, they are supportive and knowledgeable too. I found my magic carpet here and a pad to go underneath that was amazing! Thank you James Carpets! 🙏♥️

We would highly recommend James Carpets! We worked with Brooklin on our project and she was very knowledgeable, helpful, and kind. We appreciated her level of expertise, and could not be happier with how the floors turned out. They did a great job with the install and the tear out. The crew that came out was so nice and went above and beyond as well. Thank you all!

It's been a year & a half since we visited James Carpets. The sale rep was great and very understanding of what we wanted. However, we bought an older home & knew the upstairs, that we needed to recarpet would have some boards that were squeaky. They assured us that the installers would nail down all the boards so we wouldn't hear squeaking. Welpl, 18 months later and there is a lot of squeaky boards. And the only way for us to fix that issue, is to rip up the carpet. Smh!

We purchased carpet from here when we moved into our new home for 2 rooms, and after the experience the first time we decided to go with them again. This time we were doing 2 different rooms, so I went back. We had the install on May 8th, and encountered a problem in the small room. It looked to me like a seam 2 ft inside the door, I called Deidre and she sent the Lead Tech out to inspect. They determined it was a flaw and went back and checked the roll and the entire roll was compromised, so they ordered another roll and scheduled the redo for May 12th. Scarlet was the installation coordinator who handled both appointments. May I say this: " I HIGHLY recommend This business!!!" These people are on TOP of their game and the Customer Service goes above and beyond, so much so that Deidre

Our experience with James Carpets was outstanding throughout the entire process. Diedre was helpful and helped me figure out just what we needed, and the crew of Preston, Greg and James Dean was superb! These guys worked hard to make sure we were happy with the job, even taking the extra time to make sure all of our floors were "squeak-free" before installing the new carpeting. This is our second 5 Star experience with James Carpets, and we highly recommend them to anyone who wants an excellent product and terrific customer service.