James & Son Heating & Cooling, Inc.

Excellent service today. A very thorough check of the hvac/heating unit. The tech really made us feel comfortable and established trust on this very first visit. Thanks to James and Sons for the quick response too. Great customer service and support.

Call center was excellent helping us with a last minute conflict. Engineer was courteous and efficient. We will definitely continue to work with them for our ongoing HVAC needs.

Highly recommend! Very prompt and provided a thorough examination of my HVAC system. Due to electrical issues, the technician was unable to definitely diagnose the issue. Instead of just telling me to fix/replace everything, he suggested seeing if it is just an electrical issue to avoid costly repairs to the unit. If it is just electrical, there would be nothing more to do. I so appreciate the honestly. Given that we are dealing with very cold weather and snow, it would have been very easy to provide a costly bill that I would have paid. Turns out it was electrical. I will be calling James & Sons for all my HVAC needs.

We had James and Son put a new AC unit in our home at the beginning of the summer. The pricing options and install were a 5 star experience from start to finish. I called James and Son midday this past Fri regarding water stains on my ceiling directly under the AC unit. I was pleasantly surprised that someone was able to come out to take a look within 90 mins. Josh came to my home...he was super friendly and knowledeable. After climbing down from investigating he let me know that the stains had been caused by condensation from some leaking ductwork. I asked Josh to email me a quote for the job. He ended up calling a half hour later...he said they could have a crew come out shortly and take care of it. ⁰He said it wasnt a very large job and they appreciated my business from early summer. T

We recently hired James & Son Heating & Cooling to install a new American Standard whole-home heat pump and air handler, and we couldn't be more impressed with their service from start to finish. From the initial quote to the final follow-up, every interaction was defined by professionalism, kindness, and a genuine commitment to customer satisfaction. Right from the start, their pricing was notably better than other local companies we researched. The sales representative, Josh, was incredibly knowledgeable and patient, answering all of our questions without any pressure. He helped us select the right system for our needs. The office staff was also fantastic—very organized, responsive, and clear in all their correspondence, which made the entire process smooth and stress-free. On installa