JF Plumbing & Heating

Avoid JF Plumbing – Unprofessional, Overpriced, and Disrespectful I had a terrible experience with JF Plumbing. My downstairs neighbor had a leak and called our HOA, who sent JF Plumbing. The plumber who showed up was extremely rude from the start dismissive, uncommunicative, and clearly uninterested in working with the condo residents to locate the source of the issue. He made no real effort to diagnose the problem and left behind a mess including his own ladder, which sat here for days. What made this worse was receiving a bill two weeks later for $695 for so-called “diagnostics.” To be clear, it cost about the same amount to actually fix the leak using a different company whose plumbers were professional, respectful, and thorough. When I called JF to ask about the charge, I was first to

I want to start by saying the technician who came to my home was professional and genuinely tried to help. I contacted JF about a water leak and was told they could fix it. I made it clear that I needed same-day service or I’d seek another option. I explained the issue over the phone, but the technician arrived, confirmed what I had already identified, stayed for about five minutes, and said he couldn’t fix it. I was charged $79 for that brief visit, and two days later, I still haven’t received a quote or follow-up. I don’t blame the technician—I blame the corporate office for mishandling the request. Unfortunately, this experience has made it clear that JF isn’t reliable to solve my urgent plumbing issues.

Technician Will came out, identified the problem, and solved it. His knowledge and expertise helped relieve our concerns and got us back up and running. It was a 5-star experience.

The service was completed two days ago, so I won’t assess its quality until a week or two later. My dissatisfaction lies mainly with the management, from the initial phone responder to the plumber’s supervisor. Upon calling, I explained the recurring issue of toilets clogging despite a prior plumber’s visit. Both toilets, in the hallway and master bath, experienced the problem. I contacted JF solely for their longer snake, beyond 6 feet. Initially, the phone responder quoted $300 for snaking both toilets, or $400 with toilet removal. However, the plumber, upon arrival, insisted on pulling out the toilets. When the manager call to confirm the work it raised the price to $450 per toilet. The manager pressured me to decide immediately, disregarding the initial quote. After disputing the pric

Patrick was amazing — very helpful and professional. He was neat with his work and made sure to clean up everything before he left. He double-checked the garbage disposal to ensure there were no leaks after installation and confirmed all the connections from the dishwasher and sink were secure. I really appreciated his attention to detail. Highly recommended!