Jim Needham Heating Cooling Plumbing and Drain

We couldn’t be happier with the service we received from Taylor! Very professional, considerate, trustworthy, knowledgeable and all around great guy. He made sure we understood the cause and impacts of the problem and immediately connected us with a mitigation team as well. We appreciate Donna’s the responsiveness, membership details, and follow through of the entire Needham team and will have peace of mind working with them in the future.

Andrew came to address a leaking boiler issue, and while the circumstances are unfortunate, having someone who was so respectful and thorough definitely made the experience better. He spent the time walking me through not just the potential issues but also describing more about what could cause those issues as well as other ways to potentially mitigate the issues in the future. He was also timely and very professional. I definitely recommend working with the team from a scheduling and overall work perspective.

Zolie and Nolan did an incredible job. They were super detailed, thorough, and you can tell they take real pride in their craft. They explained everything clearly, showed me exactly what was going on, and made sure every part of the job was done the right way, not the fast way. Their communication was great, they were punctual, and they left everything cleaner than they found it. It’s rare to find plumbers who are this professional and this detail-oriented. I couldn’t be happier with the results. Highly recommend Zolie and Nolan for any plumbing work — top-tier service all around. 🤙🏼🛠️

As a Realtor, I’ve worked with a lot of HVAC and plumbing companies over the years and I won’t use anyone else. They’re incredibly quick to get out, fairly priced, and every tech I’ve worked with is knowledgeable, professional, and truly goes above and beyond. They make my job easier and my clients happier every single time. I absolutely love them!

Shane was great, very detail-oriented, knowledgable, and passionate about the job. He explained everything so that it was easy to understand and we were confident making decisions. Thanks Shane!